Terms of service.

Last updated: May 29, 2025

By purchasing services from LINK // CO, you agree to the following straightforward terms designed to keep your project simple and stress-free:

1. No Refunds or Cancellations

All purchases are final. This ensures we dedicate our full resources to your success from day one - no half measures.

2. Flexible Reschedule

Consultations may be rescheduled with at least 12 hours' notice. Missed or late reschedules require a $150 fee to cover reserved time.

3. Required Intake & Materials

Projects begin immediately after intake forms and necessary assets are submitted. The faster you send them, the faster we deliver.

4. Additional Costs

If custom elements like stock images, video, or plugins are needed, they'll be purchased using your provided payment method - no markups or surprises.

5. Account Access

You may be required to share platform logins. grow@linkand.co may be added to platforms as needed to complete your project.

6. Add-On Services

All add-ons (e.g., extra consults, post-project updates) are non-refundable and purchased separately - you always know what you're investing in.

7. Final Delivery & File Retention

  • You will receive all deliverables in a ready-to-use format.

  • Files will be deleted after 30 days. Please download everything promptly.

  • The project is considered final upon delivery. Any new updates require a new booking.

8. Post-Delivery Support

All feedback must be submitted at handoff. We do not offer ongoing support or fixes unless additional time is purchased.

9. Payment Issues

LINK // CO doesn't mediate payment disputes. All issues are handled directly with your bank or card provider for maximum security.

10. Scope of Work

Deliverables match the agreed scope exactly. Out-of-scope work requires a new quote or add-on - no confusion, no scope creep.

11. Intellectual Property

Upon full payment, you receive a license to use all deliverables. LINK // CO retains rights to showcase work in our portfolio.

12. Third-Party Licenses

All third-party assets are properly licensed. You're responsible for any usage beyond the original license terms.

13. Accessibility

Deliverables are not guaranteed to meet accessibility standards (e.g., WCAG) unless specified in writing.

14. Limitation of Liability

LINK // CO is not liable for indirect or consequential damages. Total liability is capped at the amount paid.

15. Governing Law & Dispute Resolution

Terms governed by Florida law. Any disputes resolved through binding arbitration in Palm Beach County, Florida - faster and more cost-effective than court. Both parties waive jury trial rights.

16. Force Majeure

LINK // CO isn't responsible for delays from uncontrollable events (illness, outages, natural disasters). We'll always communicate openly when these occur.

Why These Terms Work Better: We've eliminated the confusion and complications other agencies create. Just straightforward terms that protect both of us while keeping your project moving forward.

Business Location:
LINK // CO is headquartered in West Palm Beach, Florida and serves clients globally.
Contact: grow@linkand.co

Privacy Policy.

Last updated: May 29, 2025

LINK // CO ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and other identifiers you provide.

  • Project Materials: Content, brand assets, and other materials necessary for project completion.

  • Technical Data: IP address, browser type, operating system, and usage data collected via cookies and similar technologies.

2. How We Use Your Information

Your information is used to:

  • Provide and manage our services.

  • Process payments and transactions.

  • Communicate with you regarding your project.

  • Improve our website and services.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist in providing our services (e.g., payment processors, hosting services).

  • Legal Requirements: If required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information.

  • Correction of inaccurate information.

  • Deletion of your personal information.

  • Objection to or restriction of processing.

  • Data portability.

To exercise these rights, please contact us at grow@linkand.co.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

8. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new "Last updated" date.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: grow@linkand.co